We recommend you do the following, if necessary, the evening prior to your scheduled appointment in case your team is running ahead of schedule.
Pick up clothing, toys, or other household items that may be blocking access to the floor, counter, or furniture surfaces
Keep in mind, we send cleaners and not home organizers. Organizing your home before team arrival will allow them to spend their time cleaning, not organizing your house. Removing these items means there is less likely for misplacement or damage to your items.
Pick up important documents, bills, and other papers
To an unfamiliar eye, important documents such as insurance paperwork, bank statements or bills can be easily mistaken for trash. Protect your privacy and avoid the trouble of tracking down an important paper item by filing them, placing them in a secure spot or leaving a “do not disturb” note on them prior to a house cleaner’s arrival.
Secure valuables such as jewelry, small electronics, and loose cash
This will prevent items from being accidentally misplaced or damaged while the team moves through the home.
Put away the pets
This precaution depends on both your dog and cat’s comfort level with strangers in the house, as well as your house cleaner’s preferences. If your pets don’t handle unfamiliar people well, please secure them in a crate or locked room prior to the house cleaners’ arrival. Contact us to make other arrangements if necessary.
Identify and repair any broken items around the home
Quickly inspect your home for broken or damaged items and improperly mounted pictures or other hanging items. This will help spare you the embarrassment of accidentally blaming your house cleaner for an incident or damage they didn’t do.
Inform us of problem areas that need special cleaning attention
If you have an area that you’d like your team to devote extra attention to, make sure you communicate at the latest one day in advance of your team’s arrival. Use 610-430-6888 or firstname.lastname@example.org
Make sure the team has a way to enter your home
If you plan to be away during your home’s cleaning, or if you’re setting up service for the first time, make sure we have access to a key or garage keypad, as well as special instructions for disarming your home security system.